Partial System Outage
AP Automation Major Outage
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Major Outage
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Cloud41 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Expense ? Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 ? Operational
Pay Operational
Pay (Corpay) ? Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO ? Operational
Dynamics 365 BC ? Operational
Dynamics Ax 2012 ? Operational
NetSuite ? Operational
SAP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 17, 2024
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 17, 14:07 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation. We are investigating the issue.
Sep 17, 13:25 UTC
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 17, 04:56 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation.
Sep 17, 02:05 UTC
Sep 16, 2024
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 16, 21:54 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Sep 16, 21:22 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 11, 08:13 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Sep 11, 07:35 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 11, 06:09 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Sep 11, 05:24 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 11, 05:22 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Sep 11, 05:22 UTC
Sep 10, 2024
Expense - New Mileage module version introduced regressions for specific cases
Resolved - We are pleased to inform you that the issue has been resolved.
Our team has successfully implemented the solution, and everything is now functioning as expected.
Thank you for your patience and understanding throughout this process.
If you have any further questions or encounter any issues, please do not hesitate to reach out to us.
Sep 10, 23:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 23:31 UTC
Update - We are progressing well with the resolution and expect to have more information soon.
Thank you for your patience as we finalize the solution
Sep 10, 23:04 UTC
Update - We are diligently working to resolve the issue and are making steady progress. We will keep you updated with further information as soon as it becomes available
Sep 10, 21:05 UTC
Update - We have identified a candidate fix and it is currently under review.
Our team is carefully evaluating this solution to ensure it effectively addresses the problem and minimizes any potential disruptions.
While we are making every effort to expedite this process, implementing and validating the fix may still require additional time and could extend into the night.
We are working hard to resolve this issue as quickly as possible.
We will keep you informed of our progress and provide further updates once the review is complete and we have more information.
Thank you for your continued patience and understanding.
Sep 10, 18:57 UTC
Update - Our team is working hard to resolve the problem and will share progress updates with you as they become available
Sep 10, 18:00 UTC
Identified - We are making every effort to resolve this matter and will provide further updates as we continue our work
Sep 10, 16:43 UTC
Update - Our team is focused on addressing the current problem and will keep you informed of our progress.
Sep 10, 16:09 UTC
Update - We are continuing to investigate this issue.
Sep 10, 15:22 UTC
Investigating - Yesterday afternoon (7PM CEST), we rolled out an update to the Mileage Expenses module in Expensya.
This update introduces enhanced configuration options, which are particularly useful for countries where mileage rates vary depending on fuel type.
However, we have identified that this update has caused a regression for certain vehicle types affecting existing customers.
Our team is working diligently around the clock to develop a hotfix to address these issues.
We will reach out to the impacted customers directly to provide updates and assistance.
Next Update : in 30 minutes
Thank you for your patience and understanding
Sep 10, 14:49 UTC
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 10, 05:42 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
Sep 10, 05:27 UTC
Sep 9, 2024
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 9, 06:40 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation. We are investigating the issue.
Sep 9, 05:37 UTC
Sep 8, 2024
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 8, 00:31 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation.
Sep 8, 00:06 UTC
Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 4, 07:05 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation. We are investigating the issue.
Sep 4, 05:27 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Sep 4, 07:04 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation. We are investigating the issue.
Sep 4, 06:15 UTC
Sep 3, 2024
Cloud17, Cloud30, Cloud34 - Outage
Resolved - This incident has been resolved.
Sep 3, 07:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 2, 10:16 UTC
Update - We are seeing improvements in the system and are currently working on bringing reporting up to date.
Sep 2, 08:47 UTC
Update - Customers in US region are currently facing problems accessing reports and sometimes other functionality.

We are still investigating the problem together with Microsoft.
Sep 2, 07:58 UTC
Investigating - We are currently investigating this issue.
Sep 2, 06:30 UTC
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