Medius Status

All Systems Operational

AP Automation Operational

Cloud02 Operational

Cloud03 Operational

Cloud04 Operational

Cloud08 Operational

Cloud10 Operational

Cloud13 Operational

Cloud14 Operational

Cloud17 Operational

Cloud18 Operational

Cloud20 Operational

Cloud21 Operational

Cloud22 Operational

Cloud23 Operational

Cloud24 Operational

Cloud25 Operational

Cloud26 Operational

Cloud27 Operational

Cloud30 Operational

Cloud32 Operational

Cloud34 Operational

Cloud37 Operational

Cloud38 Operational

Cloud39 Operational

Cloud40 Operational

Demo01 Operational

Demo02 Operational

Demo03 Operational

Demo07 Operational

Demo08 Operational

Services Operational

Analytics Operational

Capture (Europe) Operational

Capture (US) Operational

Data Platform (EU) Operational

Data Platform (US) Operational

Expense Operational

MiCloud (Prod) Operational

MiCloud (QA) Operational

Office 365 Operational

Pay Operational

Pay (Corpay) Operational

Supplier Mgmt Operational

Supplier Portal Operational

ERP Cloud Connectors Operational

Dynamics 365 FO Operational

Dynamics 365 BC Operational

Dynamics Ax 2012 Operational

NetSuite Operational

SAP Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 9, 2026

No incidents reported today.

May 8, 2026

Cloud13 - Delayed background processing

Resolved - This incident has been resolved.
May 8, 11:18 UTC

Update - We are continuing to monitor for any further issues.
May 8, 11:17 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 09:32 UTC

Investigating - Some customers on cloud13 may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture.

Our teams are actively working on this and will provide updates as soon as more information is available.
May 8, 09:08 UTC

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

Capture EU — Email Processing Delays

Resolved - This incident has been resolved.
May 4, 12:52 UTC

Monitoring - Processing times for email invoice ingestion have returned to normal as of 10:00 UTC.
May 4, 10:47 UTC

Identified - We have identified an issue affecting email invoice processing. We have applied additional processing capacity and are seeing clear signs of recovery.
May 4, 08:34 UTC

Investigating - We are currently investigating increased processing times for email-based invoice ingestion in the EU region. Customers submitting invoices via email may experience delays of up to 30 minutes before processing begins. All other ingestion channels (Pagero, API upload, e-invoice) are unaffected.
May 4, 08:12 UTC

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

Connect(US) - Performance Degradation

Resolved - This incident has been resolved.
Apr 25, 07:12 UTC

Identified - We are currently experiencing a performance degradation in the Cloud Connectors platform affecting the US region. The issue seems to be related to Multiservice issues on cloud provider side in East US region https://azure.status.microsoft/en-gb/status.
Apr 24, 16:32 UTC