All Systems Operational
AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Cloud41 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Expense ? Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 ? Operational
Pay Operational
Pay (Corpay) ? Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO ? Operational
Dynamics 365 BC ? Operational
Dynamics Ax 2012 ? Operational
NetSuite ? Operational
SAP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024
Cloud30 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 27, 03:52 UTC
Investigating - Customers on Cloud30 may have problems connecting to AP Automation.
Jul 27, 03:28 UTC
Jul 26, 2024

No incidents reported.

Jul 25, 2024
Expense Modal: Some users are experiencing SSO issues
Resolved - This incident is resolved.
Thank you all for your patience.
Jul 25, 12:14 UTC
Update - A fix is being deployed.
We will keep you updated.
Jul 25, 11:34 UTC
Identified - We have found the cause that impacts ~100 client companies
We are working on a fix.

Next update in 30 mins.
Jul 25, 10:49 UTC
Update - The technical team is still narrowing the issue that impacts these users and instances
Next update in 30 mins.
Jul 25, 09:49 UTC
Update - Investigation is still ongoing, the issue is confirmed for several clients.
Next update in 30 min.
Jul 25, 09:14 UTC
Update - We are continuing to investigate the issue.
We will keep you updated.
Jul 25, 08:09 UTC
Investigating - Hello,

Some customers are reporting difficulties to connect using SSO.
Our technical team is investigating the issue. In the meantime, please try to log in from a private browsing.
We will get back to you as soon as possible.

Thank you for your patience
Jul 25, 07:33 UTC
Jul 24, 2024

No incidents reported.

Jul 23, 2024
Expense Modal: Performance degradation
Resolved - Dear User,

We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has been resolved.
Our services are now back to normal.
We apologize for any inconvenience that this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Jul 23, 09:05 UTC
Monitoring - Dear Users,

We are pleased to inform you that the earlier reported slowness on our Web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.
We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Jul 23, 08:40 UTC
Identified - We're still addressing the slowness on our Web and mobile apps.

Our technical team is actively working to resolve the problem.

During this time, you may still encounter minor delays. We appreciate your continued patience and will keep you updated as we make progress.

Sincerely,
Jul 23, 07:57 UTC
Investigating - Dear User,

We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya.

We will keep you updated soon. We appreciate your patience.

Sincerely,
Jul 23, 07:42 UTC
Jul 22, 2024

No incidents reported.

Jul 21, 2024
Cloud39 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:39 UTC
Investigating - Customers on Cloud39 may have problems connecting to AP Automation.
Jul 21, 13:01 UTC
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:37 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Jul 21, 12:51 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:37 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 21, 12:50 UTC
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:33 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation.
Jul 21, 12:58 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:26 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation.
Jul 21, 12:51 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:26 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 21, 12:50 UTC
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:24 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jul 21, 12:46 UTC
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:24 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation.
Jul 21, 12:46 UTC
Cloud30 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:23 UTC
Investigating - Customers on Cloud30 may have problems connecting to AP Automation.
Jul 21, 12:55 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:23 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jul 21, 12:46 UTC
Cloud20 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:15 UTC
Investigating - Customers on Cloud20 may have problems connecting to AP Automation.
Jul 21, 12:46 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 13:12 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Jul 21, 12:45 UTC
Cloud30 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 21, 12:52 UTC
Investigating - Customers on Cloud30 may have problems connecting to AP Automation.
Jul 21, 12:52 UTC
Jul 20, 2024
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 20, 06:52 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jul 20, 06:19 UTC
Jul 19, 2024
Cloud39 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 19, 17:40 UTC
Investigating - Customers on Cloud39 may have problems connecting to AP Automation.
Jul 19, 17:10 UTC
Jul 18, 2024
Capture - Scheduled maintenance of OCR service
Completed - The scheduled maintenance has been completed.
Jul 18, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:00 UTC
Scheduled - Our OCR service will be undergoing maintenance during this time. Only processing of incoming new invoices are affected, verification of existing invoices in the correction UI is not affected.
Jul 16, 07:07 UTC
Cloud39 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 18, 15:19 UTC
Investigating - Customers on Cloud39 may have problems connecting to AP Automation. We are investigating the issue.
Jul 18, 14:55 UTC
Jul 17, 2024
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 12:41 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 11:29 UTC
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 11:17 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 10:43 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 10:03 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 09:05 UTC
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 09:47 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 09:05 UTC
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 09:44 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 09:13 UTC
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 09:10 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
Jul 17, 09:05 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 04:06 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 17, 03:14 UTC
Cloud20 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 17, 03:47 UTC
Investigating - Customers on Cloud20 may have problems connecting to AP Automation.
Jul 17, 03:13 UTC
Jul 16, 2024
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 16, 22:14 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jul 16, 21:37 UTC
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 16, 21:34 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jul 16, 21:34 UTC
Jul 15, 2024
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 15, 10:13 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Jul 15, 09:37 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 15, 09:32 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Jul 15, 09:31 UTC
Jul 14, 2024
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 20:22 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jul 14, 19:43 UTC
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 20:16 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation.
Jul 14, 19:43 UTC
Cloud30 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 20:16 UTC
Investigating - Customers on Cloud30 may have problems connecting to AP Automation.
Jul 14, 19:43 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 09:26 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 14, 08:38 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 09:26 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 14, 08:38 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 08:37 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 14, 08:08 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 08:36 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 14, 08:05 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 07:56 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 14, 07:23 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 07:56 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 14, 07:20 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 07:07 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 14, 06:38 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 07:07 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 14, 06:38 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 06:36 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation.
Jul 14, 06:08 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 06:36 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Jul 14, 06:08 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jul 14, 03:24 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Jul 14, 02:51 UTC
Jul 13, 2024

No incidents reported.

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