All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Data Platform (EU) Operational
Data Platform (US) Operational
Expense Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 Operational
Pay Operational
Pay (Corpay) Operational
Supplier Mgmt Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO Operational
Dynamics 365 BC Operational
Dynamics Ax 2012 Operational
NetSuite Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 18, 2026
Cloud20 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 18, 05:52 UTC
Investigating - Customers on Cloud20 may have problems connecting to AP Automation. We are investigating the issue.
Mar 18, 05:45 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Medius Capture - Performance degradation
Resolved - The faulty component has now fully recovered and is operating normally.
Mar 14, 03:00 UTC
Update - The backlog has been processed, and incoming traffic should now be handled without delay. However, we are still working on restoring full operation of the faulty component.
Mar 13, 16:17 UTC
Update - Temporarily, we have switched to an alternative solution to retrieve information from the mail service and have begun processing the backlog through it.
Mar 13, 15:11 UTC
Identified - We have identified that one component of the Capture infrastructure is experiencing an issue communicating with our email service. We are working on restoring it to operation. Unfortunately, restarting the service has not resolved the problem.
Mar 13, 14:48 UTC
Investigating - We are experiencing performance degradation in Capture when processing invoice deliveries via email. We are investigating the issue.
Mar 13, 13:34 UTC
Mar 13, 2026
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 13, 04:40 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Mar 13, 03:39 UTC
Mar 12, 2026
Medius Capture - Performance degradation
Resolved - This incident has been resolved.
Mar 12, 21:25 UTC
Update - The backlog has been fully processed. We are currently monitoring the system’s stability.
Mar 12, 21:00 UTC
Monitoring - The email service is now fully restored. All new incoming emails should be processed without delay, and we have also started processing the backlog of stuck messages.
Mar 12, 20:13 UTC
Update - The issue with our mail service remains unresolved, and we still have no response from the provider’s support.
Mar 12, 19:01 UTC
Update - We are still experiencing issues with our mail service. The problem has been reported to their support team, but there has been no breakthrough in their investigation so far.
Mar 12, 18:19 UTC
Identified - We are experiencing performance degradation in Capture when processing invoice deliveries via email, caused by an issue with our mail service provider.
Mar 12, 17:21 UTC
Mar 11, 2026
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 11, 23:24 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Mar 11, 21:36 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 11, 07:32 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Mar 11, 06:32 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 11, 06:31 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Mar 11, 06:30 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 11, 05:05 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Mar 11, 04:18 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 11, 05:00 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation.
Mar 11, 04:30 UTC
Mar 10, 2026
Access Issues for Users with Chinese Language Settings in APA
Resolved - This incident has been resolved.
Mar 10, 05:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 08:16 UTC
Identified - We have identified the root cause of the access issue. The fix is currently being implemented and will be deployed to all affected environments as soon as possible.
Mar 5, 13:06 UTC
Investigating - We have identified an issue in the latest release that prevents users with the Chinese language setting from accessing APA.
Our engineering team is actively investigating the root cause.

Temporary workaround:
Please change user language setting to any option other than Chinese. This mitigate the access problem immediately.
Mar 5, 12:13 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026
Mar 6, 2026
Capture – Exporting invoices from Capture to MediusGo not working
Resolved - This incident has been resolved.
Mar 6, 15:54 UTC
Monitoring - The fix has been applied. We are processing the backlog of failed invoices. At the same time, we are monitoring the system’s stability.
Mar 6, 14:18 UTC
Update - We are continuing to work on resolving the faulty infrastructure component. We managed to restore operation, but it eventually entered an unpaired state again.
Mar 6, 12:43 UTC
Update - We are still working on fixing the faulty infrastructure component.
Mar 6, 10:43 UTC
Identified - We have identified that one of the infrastructure components is in an impaired state. Unfortunately, a restart did not help. We are continuing our investigation.
Mar 6, 09:33 UTC
Investigating - We are experiencing an issue with exporting invoices from Capture to MediusGo. Almost all invoices sent to workflow after 07:45 CET are impacted. We are actively investigating the issue.
Mar 6, 09:27 UTC
Mar 5, 2026
Capture–APA Integration Broken After Latest Release
Resolved - This incident has been resolved.
Mar 5, 00:02 UTC
Update - 85% of backlog was procees.
Mar 5, 00:02 UTC
Monitoring - We have processed 75% of the backlog. However, we have identified cases that cannot be automatically restarted and require manual patching.
Mar 4, 23:19 UTC
Update - The rollback has been completed, and the integration has been fully restored. We are now processing the previously failed invoices.
Mar 4, 22:46 UTC
Update - The rollback is currently in progress.
Mar 4, 22:04 UTC
Identified - We identified a regression that broke the integration and are preparing a rollback to restore service.
Mar 4, 21:49 UTC
Investigating - After the release of the new version, the Capture integration with APA became broken. Adding an incoming invoice to APA Inbox and sending it to the workflow is currently not working. We are actively investigating the issue.
Mar 4, 21:23 UTC
Mar 4, 2026
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