All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Cloud41 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Expense ? Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 ? Operational
Pay Operational
Pay (Corpay) ? Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO ? Operational
Dynamics 365 BC ? Operational
Dynamics Ax 2012 ? Operational
NetSuite ? Operational
SAP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 24, 2025

No incidents reported today.

Jun 23, 2025
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 23, 20:31 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Jun 23, 19:52 UTC
APA: Reporting incident in US region
Resolved - Reports are working stable on the fallback solution. We also see that Azure Databricks is back at full functionality.

To avoid impact for customers during business hours we will wait to go back to primary solution until night time.
Jun 23, 15:09 UTC
Monitoring - Fallback has completed. We continue to monitor.
Jun 23, 10:22 UTC
Identified - We’re currently experiencing an outage affecting reporting and oData exports for US-based tenants due to an issue with Azure Databricks. As a temporary measure, we’re switching to our fallback reporting solution, which may cause a brief service interruption.
Jun 23, 09:43 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 23, 06:34 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation. We are investigating the issue.
Jun 23, 06:27 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 19, 19:53 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jun 19, 19:53 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 19, 05:44 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jun 19, 03:42 UTC
Jun 18, 2025
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 18, 22:20 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Jun 18, 21:12 UTC
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 18, 21:43 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jun 18, 19:33 UTC
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 18, 20:40 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Jun 18, 19:45 UTC
Expense: Performance Degradation
Resolved - Dear users,

This incident has been resolved.

Thank you again for your patience.
Jun 18, 13:23 UTC
Update - Dear Users,

Our teams are still actively investigating the root cause of the performance issues affecting both the Web and Mobile applications.

We appreciate your continued patience and will share further updates as soon as possible.
Jun 18, 10:43 UTC
Update - We are continuing to investigate the issue. We will inform you once we have an update.
Thank you for your patience.
Jun 18, 09:20 UTC
Investigating - Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

Sincerely,
Jun 18, 08:35 UTC
Jun 17, 2025
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 17, 05:19 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Jun 17, 05:17 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 17, 04:03 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Jun 17, 03:31 UTC
Jun 16, 2025
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 16, 21:00 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jun 16, 19:18 UTC
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Cloud02, 10, 20, 26 - Performance degradation
Resolved - This incident has been resolved.
Jun 13, 10:38 UTC
Monitoring - A fix has been applied, and we have observed improvements in the application responsiveness. We are still closely monitoring the situation.
Jun 13, 09:11 UTC
Identified - A subset of users on Cloud02, Cloud10, Cloud20, and Cloud26 are experiencing performance degradation due to an overload on shared resources. Our team is actively working to migrate the affected resources to dedicated compute tiers to resolve the issue.
Jun 13, 08:34 UTC
Cloud02 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 14:23 UTC
Cloud21 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:05 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 14:28 UTC
Cloud30 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:08 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 14:29 UTC
Cloud10 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:09 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 14:24 UTC
Cloud20 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:09 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 14:26 UTC
Jun 12, 2025
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 12, 20:38 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Jun 12, 19:45 UTC
Cloud39 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 11:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:52 UTC
Cloud34 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 05:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:50 UTC
Cloud13 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 04:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:52 UTC
Cloud32 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 04:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:50 UTC
Cloud23 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 04:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:44 UTC
Cloud26 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 04:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 04:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 6, 09:46 UTC
Jun 11, 2025
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 11, 22:49 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation.
Jun 11, 19:17 UTC
Cloud17 - Scheduled APA maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 11:47 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 11:33 UTC
Verifying - Verification is currently underway for the maintenance items.
Jun 11, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:14 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 11, 10:14 UTC
Jun 10, 2025
Cloud14 - Service window
Completed - Service window completed.
Jun 10, 20:01 UTC
In progress - Service window started.
Jun 10, 19:26 UTC
Performance degradation
Resolved - Dear users,

This incident has been resolved.

Thank you again for your patience.
Jun 10, 14:05 UTC
Monitoring - Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Jun 10, 10:55 UTC
Investigating - Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

Sincerely,
Jun 10, 07:56 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jun 10, 09:03 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Jun 10, 06:50 UTC
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