All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Cloud41 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Expense ? Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 ? Operational
Pay Operational
Pay (Corpay) ? Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO ? Operational
Dynamics 365 BC ? Operational
Dynamics Ax 2012 ? Operational
NetSuite ? Operational
SAP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 24, 2025
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 24, 19:12 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Apr 24, 18:39 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 24, 04:46 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
Apr 24, 04:19 UTC
Apr 23, 2025
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 23, 22:11 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Apr 23, 19:39 UTC
Multiple Clouds Performance degradation
Resolved - An incident involving Cloud02, Cloud10, Cloud20, and Cloud26 recently caused service disruptions due to shared resource utilization peaking above the accepted threshold. Our team has closely monitored the situation and can now confirm that all services have stabilized. We are implementing measures to prevent future occurrences, reaffirming our commitment to excellent customer service. Thank you for your patience and understanding.
Apr 23, 16:26 UTC
Monitoring - Incident affecting Cloud02, Cloud10, Cloud20, and Cloud26 is impacting users due to shared resource utilization spiking above the accepted threshold. This issue is related to a specific subset of tenants on these Clouds. We have implemented mitigation steps to improve the situation, which has shown initial improvements. Our team is actively monitoring the changes to ensure overall resolution. We apologize for any inconvenience and remain committed to providing excellent customer service. Thank you for your understanding and patience.
Apr 23, 13:26 UTC
Investigating - Incident affecting Cloud02, Cloud10, Cloud20, and Cloud26 is causing performance degradation for some tenants. We are currently investigating the root cause and working diligently to resolve the issue. Our team is taking steps to prevent similar incidents in the future. We apologize for any inconvenience this may cause and assure you of our commitment to providing exceptional customer service. We appreciate your patience and understanding.
Apr 23, 13:10 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 23, 06:50 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation. We are investigating the issue.
Apr 23, 06:07 UTC
Apr 22, 2025
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 22, 03:14 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Apr 22, 02:46 UTC
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 22, 00:30 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Apr 21, 23:42 UTC
Apr 21, 2025
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 21, 23:40 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Apr 21, 23:39 UTC
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 18, 16:17 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Apr 18, 15:41 UTC
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Issue with processing incoming invoices send into Capture via email
Resolved - The incident has been resolved.
Apr 15, 13:19 UTC
Monitoring - The queue has been processed. All new incoming emails should be processed as usual. At the moment, we are monitoring our system.
Apr 15, 09:40 UTC
Identified - The issue was identified. One of the infrastructure components went into an unpaired state. After a restart, functionality was restored. At the moment, we are working on processing the queue of stuck emails.
Apr 15, 07:14 UTC
Investigating - We are experiencing an issue with handling incoming invoices sent to Capture via email. About half of the incoming volume is impacted. We are actively investigating the issue
Apr 15, 07:04 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 11, 23:30 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Apr 11, 23:00 UTC
Apr 10, 2025
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Apr 10, 20:39 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation.
Apr 10, 19:02 UTC
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