All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Data Platform (EU) Operational
Data Platform (US) Operational
Expense Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 Operational
Pay Operational
Pay (Corpay) Operational
Supplier Mgmt Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO Operational
Dynamics 365 BC Operational
Dynamics Ax 2012 Operational
NetSuite Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 13, 2026

Capture - Delayed Processing of Incoming Emails
Resolved - This incident has been resolved.
Nov 13, 20:12 UTC
Monitoring - Processing in Medius Capture has stabilized in Europe and the US.

We continue to process the backlog of emails affected by the disruption in Europe. Some customers may still experience delays before invoices submitted by email become available.

We are monitoring service stability and backlog clearance. The incident remains open, and we will provide a further update as processing progresses.
Nov 13, 19:10 UTC
Update - Email processing in Medius Capture has improved significantly, with processing in the US appearing to return to normal.

In Europe, email processing continues, but we are experiencing performance degradation that may cause additional delays before invoices become available. Our team is working to stabilize processing in the region.

We continue to monitor both regions and verify the processing of delayed emails. The incident remains ongoing, and we will provide further updates as recovery progresses.
Nov 13, 16:09 UTC
Update - Incoming email processing continues in Medius Capture in Europe region and has now also resumed in the US region.

Delays may persist as processing recovers. We are monitoring both regions and checking the progress of delayed emails.

The incident remains ongoing until normal processing and backlog clearance are confirmed. We will provide further updates as recovery progresses.
Nov 13, 12:36 UTC
Identified - We are seeing incoming email processing resume in Medius Capture EU. This is an early sign of recovery, and delays may continue while the service stabilizes.

Recovery in the US has not yet been confirmed. We continue to monitor both regions and verify the processing of delayed emails.

The incident remains ongoing. We will provide further updates as recovery progresses.
Nov 13, 11:04 UTC
Investigating - We are investigating delays affecting incoming email processing in Medius Capture. Some customers may experience delays before invoices submitted by email become available.

Initial reports indicate a possible issue with our email service provider. This is linked to a wider Microsoft Exchange outage that is affecting email delivery. We are assessing the scope and will provide an update as more information becomes available.
Nov 13, 08:33 UTC
Expense - Delayed processing of receipts sent by email
Resolved - This incident has been resolved.
Nov 13, 14:08 UTC
Identified - We're currently experiencing delays in processing receipts received via email.

In the meantime, please use the mobile app or the web app to add your receipts.

You don't need to resend any emails you've already sent. Emails waiting to be processed will be handled automatically once the issue is resolved. This is linked to a wider Microsoft Exchange outage that is affecting email delivery.
Nov 13, 08:26 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

Data platform (EU) - Outage in Reporting
Resolved - This incident has been resolved.
Nov 9, 12:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 11:46 UTC
Investigating - We are currently experiencing intermittent issues affecting report generation and data retrieval in the EU region. Customers in this region may encounter delays or timeouts when accessing reports.
This has been identified as being caused by a confirmed incident with the Azure Databricks SQL component in the region. Our team is actively monitoring the situation and working with Databricks as they resolve the issue. We will provide updates as more information becomes available.
Nov 9, 10:42 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Medius Security Advisory: PHP2Shell Vulnerabilities (CVE-2026-109618 / CVE-2026-109619)
Resolved - This incident has been resolved.
Oct 30, 10:04 UTC
Monitoring - Dear Customer,

Medius is aware of the recently disclosed critical PHP vulnerabilities, collectively known as PHP2Shell (CVE-2026-109618 and CVE-2026-109619).
Following a thorough security assessment, we confirm that Medius products are not affected by these vulnerabilities, as PHP is not used in our product technology stack.
As a result, no remediation measures are required for Medius products, and no action is needed from our customers in relation to their use of Medius services.
Medius remains committed to maintaining the security of our products and services through continuous vulnerability monitoring and proactive risk management.
Should you have any additional questions, please contact your Medius representative.
Oct 22, 09:25 UTC
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