All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Data Platform (EU) Operational
Data Platform (US) Operational
Expense Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 Operational
Pay Operational
Pay (Corpay) Operational
Supplier Mgmt Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO Operational
Dynamics 365 BC Operational
Dynamics Ax 2012 Operational
NetSuite Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 25, 2026

No incidents reported today.

Mar 24, 2026
Cloud20 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 24, 22:55 UTC
Investigating - Customers on Cloud20 may have problems connecting to AP Automation.
Mar 24, 22:45 UTC
Mar 23, 2026
Capture performance degradation
Resolved - The backlog of affected invoices has now been fully processed, and the system has remained stable.
Mar 23, 21:52 UTC
Monitoring - The system has remained stable since the last update regarding the processing of incoming invoices. We are continuing to work through the backlog of invoices affected by the incident.
Mar 23, 18:00 UTC
Update - The system has started to show signs of recovery. All invoices sent into the system after 15:30 UTC should now be processed in a timely manner. We have also started processing the backlog of stuck or failed invoices.
Mar 23, 16:18 UTC
Update - We are continuing to work on a fix for this issue.
Mar 23, 15:49 UTC
Update - We are continuing to work on a fix for this issue. The majority of incoming traffic should now be processing, however a subset of it is still blocked. We have requested assistance from our cloud provider to help resolve the remaining problems.
Mar 23, 15:46 UTC
Update - The system is still struggling to return to normal operation. Unfortunately, in the meantime it has become even more unstable, and the performance impact is now more severe. We are attempting to overprovision our infrastructure to mitigate the impact.
Mar 23, 13:56 UTC
Identified - We have identified the root cause of the issue affecting the processing of incoming emails in Capture. The disruption was caused by an unexpected infrastructure upgrade on the environment hosting our application. This unplanned activity led to service instability.
We are working to stabilize the platform and mitigate the impact.
Mar 23, 09:34 UTC
Investigating - We are currently experiencing an issue in Capture that is affecting the processing of incoming emails. This is causing delays in displaying them in the APA/MediusGo inbox. Our team is actively investigating the issue.
Mar 23, 08:44 UTC
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 20, 15:34 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation. We are investigating the issue.
Mar 20, 15:08 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 20, 15:34 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Mar 20, 15:08 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Mar 20, 06:56 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation. We are investigating the issue.
Mar 20, 06:54 UTC
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026
Medius Capture - Performance degradation
Resolved - The faulty component has now fully recovered and is operating normally.
Mar 14, 03:00 UTC
Update - The backlog has been processed, and incoming traffic should now be handled without delay. However, we are still working on restoring full operation of the faulty component.
Mar 13, 16:17 UTC
Update - Temporarily, we have switched to an alternative solution to retrieve information from the mail service and have begun processing the backlog through it.
Mar 13, 15:11 UTC
Identified - We have identified that one component of the Capture infrastructure is experiencing an issue communicating with our email service. We are working on restoring it to operation. Unfortunately, restarting the service has not resolved the problem.
Mar 13, 14:48 UTC
Investigating - We are experiencing performance degradation in Capture when processing invoice deliveries via email. We are investigating the issue.
Mar 13, 13:34 UTC
Mar 13, 2026
Mar 12, 2026
Medius Capture - Performance degradation
Resolved - This incident has been resolved.
Mar 12, 21:25 UTC
Update - The backlog has been fully processed. We are currently monitoring the system’s stability.
Mar 12, 21:00 UTC
Monitoring - The email service is now fully restored. All new incoming emails should be processed without delay, and we have also started processing the backlog of stuck messages.
Mar 12, 20:13 UTC
Update - The issue with our mail service remains unresolved, and we still have no response from the provider’s support.
Mar 12, 19:01 UTC
Update - We are still experiencing issues with our mail service. The problem has been reported to their support team, but there has been no breakthrough in their investigation so far.
Mar 12, 18:19 UTC
Identified - We are experiencing performance degradation in Capture when processing invoice deliveries via email, caused by an issue with our mail service provider.
Mar 12, 17:21 UTC
Mar 11, 2026

No incidents reported.

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