All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Data Platform (EU) Operational
Data Platform (US) Operational
Expense Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 Operational
Pay Operational
Pay (Corpay) Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO Operational
Dynamics 365 BC Operational
Dynamics Ax 2012 Operational
NetSuite Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 10, 2025
Capture OCR degradation
Resolved - This incident has been resolved.
Dec 10, 13:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 21:27 UTC
Identified - The root cause has been identified. Ongoing infrastructure patching impacted OCR service performance. After temporarily overprovisioning the infrastructure, we were able to process the entire queue, and the system has returned to normal operation.
Dec 9, 21:27 UTC
Update - We are currently experiencing a high backlog of OCR jobs. The worker pool reached its maximum size and was unable to process incoming traffic fast enough. We have switched to manual scaling and doubled the number of workers. Processing is now catching up and the queue is shrinking.
Dec 9, 20:23 UTC
Investigating - We are experiencing significant performance degradation in Capture OCR. We are investigating the issue.
Dec 9, 20:12 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 10, 10:13 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
Dec 10, 09:48 UTC
Dec 9, 2025
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 9, 11:41 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation. We are investigating the issue.
Dec 9, 10:59 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 9, 11:41 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Dec 9, 10:56 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 9, 10:50 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Dec 9, 10:27 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 9, 08:57 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Dec 9, 08:48 UTC
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Service Interruption Notice
Resolved - This incident has been resolved.
Dec 5, 09:29 UTC
Investigating - Due to ongoing issues with Cloudflare, access to support.medius.com is currently unavailable. We are monitoring the situation and will restore full functionality as soon as our service provider resolves the problem.
Dec 5, 09:07 UTC
Cloud26 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 5, 08:13 UTC
Investigating - Customers on Cloud26 may have problems connecting to AP Automation. We are investigating the issue.
Dec 5, 07:24 UTC
Dec 4, 2025
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 4, 20:10 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation.
Dec 4, 19:24 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 4, 05:23 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Dec 4, 04:59 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 4, 04:58 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Dec 4, 04:53 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 4, 04:34 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation.
Dec 4, 03:59 UTC
Dec 3, 2025

No incidents reported.

Dec 2, 2025
Cloud21 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 09:10 UTC
Investigating - Customers on Cloud21 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:38 UTC
Cloud34 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 09:04 UTC
Investigating - Customers on Cloud34 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud30 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 09:04 UTC
Investigating - Customers on Cloud30 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 09:04 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 09:03 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:38 UTC
Cloud39 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 08:59 UTC
Investigating - Customers on Cloud39 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud20 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 08:42 UTC
Investigating - Customers on Cloud20 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 08:41 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:39 UTC
Cloud02 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 2, 08:41 UTC
Investigating - Customers on Cloud02 may have problems connecting to AP Automation. We are investigating the issue.
Dec 2, 08:40 UTC
Dec 1, 2025
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 1, 10:23 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation. We are investigating the issue.
Dec 1, 09:57 UTC
Cloud10 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 1, 10:11 UTC
Investigating - Customers on Cloud10 may have problems connecting to AP Automation. We are investigating the issue.
Dec 1, 09:57 UTC
Cloud23 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 1, 07:43 UTC
Investigating - Customers on Cloud23 may have problems connecting to AP Automation. We are investigating the issue.
Dec 1, 07:42 UTC
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Dec 1, 04:53 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Dec 1, 04:09 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Performance degradation
Resolved - This incident has been resolved.
Nov 28, 13:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 10:53 UTC
Identified - Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.

We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience

Sincerely,
Nov 28, 10:35 UTC
Nov 27, 2025

No incidents reported.

Nov 26, 2025
Cloud13 - Outage
Resolved - Access to AP Automation is restored for all customers.
Nov 26, 05:34 UTC
Investigating - Customers on Cloud13 may have problems connecting to AP Automation.
Nov 26, 04:37 UTC
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