Capture - OCR service performance degradation
Incident
Report for Medius
Resolved
This incident has been resolved.
Monitoring
We are currently observing intermittent performance issues affecting a subset of invoices due to a third-party service problem. The vendor is addressing this with the highest priority, but resolution will take some time. We are actively monitoring the situation and working to expedite processes to ensure invoices reach inboxes as swiftly as possible.
This incident affected: Services (Capture (Europe)).