Capture - OCR service performance degradation
Incident Report for Medius
Resolved
This incident has been resolved.
Posted Oct 17, 2024 - 19:35 UTC
Monitoring
We are currently observing intermittent performance issues affecting a subset of invoices due to a third-party service problem. The vendor is addressing this with the highest priority, but resolution will take some time. We are actively monitoring the situation and working to expedite processes to ensure invoices reach inboxes as swiftly as possible.
Posted Oct 14, 2024 - 08:19 UTC
This incident affected: Services (Capture (Europe)).
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