All Systems Operational
AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Cloud41 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Expense ? Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 ? Operational
Pay Operational
Pay (Corpay) ? Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO ? Operational
Dynamics 365 BC ? Operational
Dynamics Ax 2012 ? Operational
NetSuite ? Operational
SAP ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024
Cloud17 - Outage
Resolved - Access to AP Automation is restored for all customers.
Nov 20, 11:34 UTC
Investigating - Customers on Cloud17 may have problems connecting to AP Automation. We are investigating the issue.
Nov 20, 10:29 UTC
Nov 19, 2024
AP Automation - Non-PO invoice routing problem
Resolved - This incident has been resolved.
Nov 19, 14:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 07:22 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 15, 13:47 UTC
Investigating - We are aware of an issue affecting the distribution of Non-PO invoices with routing tables.

Our team is addressing this with the highest priority.
Nov 15, 10:24 UTC
Nov 18, 2024
Expense - Performance degradation
Resolved - Dear users,

This incident has been resolved.

Thank you again for your patience.
Nov 18, 09:44 UTC
Investigating - Dear Users,

We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.

During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.
We will keep you informed and are working quickly to resolve this issue.

Thank you for your patience.
Sincerely,
Nov 18, 08:35 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Nov 14, 2024
Expense - Performance degradation
Resolved - Dear users,

This incident has been resolved.

Thank you again for your patience.
Nov 14, 12:27 UTC
Monitoring - Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Nov 14, 11:40 UTC
Update - We are currently experiencing an unexpected issue with our Cloud provider Microsoft Azure, we are actively working on resolving it.
Nov 14, 10:02 UTC
Identified - The issue has been identified, and a fix is being implemented
Nov 14, 09:00 UTC
Investigating - Dear Users,
We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.
During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.
We will keep you informed and are working quickly to resolve this issue.
Thank you for your patience
Sincerely,
Nov 14, 08:28 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024
Expense - Performance degradation
Resolved - Dear users,

This incident has been resolved.

Thank you again for your patience.
Nov 12, 10:29 UTC
Monitoring - Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Nov 12, 10:03 UTC
Update - We continue working to resolve the observed slowness.
We will keep you informed of any updates
Nov 12, 09:38 UTC
Identified - The issue has been identified and a fix is being implemented
Nov 12, 09:03 UTC
Investigating - We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on the Expense module.
We will keep you updated and will work promptly to resolve this issue soon.

We appreciate your patience.
Nov 12, 08:30 UTC
Nov 11, 2024
Email notifications - Broken links
Resolved - This incident has been resolved.
Nov 11, 18:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 13:52 UTC
Investigating - We are currently investigating a problem impacting links in notification e-mails.

Please notice that the application can be used as normal, by navigating to https://cloud.mediusflow.com/ + "Your Tenant Name" in your browser.
Nov 11, 11:08 UTC
Cloud32 - Outage
Resolved - Access to AP Automation is restored for all customers.
Nov 11, 14:25 UTC
Investigating - Customers on Cloud32 may have problems connecting to AP Automation. We are investigating the issue.
Nov 11, 13:48 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Expense - Performance degradation
Resolved - This incident has been resolved.
Thank you again for your patience.
Nov 8, 10:29 UTC
Identified - The issue has been identified and a fix is being implemented
Nov 8, 10:20 UTC
Investigating - Dear Users,
We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya.
We will keep you updated and will work promptly to resolve this issue soon.

We appreciate your patience.
Nov 8, 09:40 UTC
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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