All Systems Operational

AP Automation Operational
Cloud02 Operational
Cloud03 Operational
Cloud04 Operational
Cloud08 Operational
Cloud10 Operational
Cloud13 Operational
Cloud14 Operational
Cloud17 Operational
Cloud18 Operational
Cloud20 Operational
Cloud21 Operational
Cloud22 Operational
Cloud23 Operational
Cloud24 Operational
Cloud25 Operational
Cloud26 Operational
Cloud27 Operational
Cloud30 Operational
Cloud32 Operational
Cloud34 Operational
Cloud37 Operational
Cloud38 Operational
Cloud39 Operational
Cloud40 Operational
Demo01 Operational
Demo02 Operational
Demo03 Operational
Demo07 Operational
Demo08 Operational
Services Operational
Analytics Operational
Capture (Europe) Operational
Capture (US) Operational
Data Platform (EU) Operational
Data Platform (US) Operational
Expense Operational
MiCloud (Prod) Operational
MiCloud (QA) Operational
Office 365 Operational
Pay Operational
Pay (Corpay) Operational
Supplier Mgmt Operational
Supplier Portal Operational
ERP Cloud Connectors Operational
Dynamics 365 FO Operational
Dynamics 365 BC Operational
Dynamics Ax 2012 Operational
NetSuite Operational
SAP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Data Platform - Scheduled Maintenance Feb 7, 2026 11:00-14:00 UTC

We will perform a Data Platform upgrade on Saturday at 11:00 CET, expected to take 2–3 hours.

During this time, reports will remain available, but data will not be updated, so reports may temporarily display older information.

This maintenance is part of our ongoing efforts to improve data processing performance, increase stability, and ensure a high-quality service.
Posted on Feb 04, 2026 - 17:07 UTC
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Cloud39 - Outage
Resolved - Access to AP Automation is restored for all customers.
Jan 28, 13:20 UTC
Investigating - Customers on Cloud39 may have problems connecting to AP Automation. We are investigating the issue.
Jan 28, 12:50 UTC
Partial Service Degradation – AI-Powered Features
Resolved - This incident has been resolved.
Jan 28, 09:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 27, 17:48 UTC
Investigating - We are currently experiencing an issue with our AI model infrastructure, which is causing reduced functionality in some AI-powered features. This impacts Supplier Conversations, Supplier Statements, and Copilot.
Jan 27, 14:17 UTC
Jan 27, 2026
OCR processing performance degradation
Resolved - This incident has been resolved.
Jan 27, 17:15 UTC
Monitoring - A fix has been implemented, and we are currently monitoring the results.
Jan 27, 17:08 UTC
Update - The issue has been identified and a fix is being implemented.
Jan 27, 15:52 UTC
Update - Dear Users, our technical team has identified the issue and is actively working on a resolution.
Jan 27, 14:09 UTC
Identified - Dear Users,

Our telemetry detected that our OCR may have some slowness in processing some receipts and invoices.

Workaround: Please use the manual entry while our teams are working on resolving the issue.
Jan 27, 13:47 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Invoice submission via email to Capture temporarily unavailable
Resolved - From our perspective, the issue with the email service provider has been fully resolved, and normal service operations have been restored. Based on the current injection pattern, we believe that the backlog of emails previously stuck in transit has now been delivered and processed in Capture.
Jan 23, 05:48 UTC
Monitoring - The injection continues to remain stable. We are continuing to monitor the situation.
Jan 22, 23:40 UTC
Update - We have started to see incoming email traffic successfully reaching and being processed by Capture
Jan 22, 22:32 UTC
Investigating - Due to an outage with our email service provider in the North America region, injecting emails into Capture via email is currently not working. We are in contact with the provider’s support team, who have confirmed they are aware of the issue and are actively working to restore service.
Jan 22, 21:32 UTC
Jan 22, 2026
Supplier Management – Performance Degradation
Resolved - This incident has been resolved.
Jan 22, 10:34 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 17:25 UTC
Investigating - We are currently experiencing degraded performance in the European region. The team is actively investigating the issue.
Jan 21, 16:12 UTC
Jan 21, 2026
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