APA: Reporting incident in US region
Incident
Report for Medius
Resolved
Reports are working stable on the fallback solution. We also see that Azure Databricks is back at full functionality.
To avoid impact for customers during business hours we will wait to go back to primary solution until night time.
To avoid impact for customers during business hours we will wait to go back to primary solution until night time.
Monitoring
Fallback has completed. We continue to monitor.
Identified
We’re currently experiencing an outage affecting reporting and oData exports for US-based tenants due to an issue with Azure Databricks. As a temporary measure, we’re switching to our fallback reporting solution, which may cause a brief service interruption.
This incident affected: AP Automation (Cloud04, Cloud17, Cloud27, Cloud30, Cloud34).