This incident is resolved. Thank you all for your patience.
Posted Jul 25, 2024 - 12:14 UTC
Update
A fix is being deployed. We will keep you updated.
Posted Jul 25, 2024 - 11:34 UTC
Identified
We have found the cause that impacts ~100 client companies We are working on a fix.
Next update in 30 mins.
Posted Jul 25, 2024 - 10:49 UTC
Update
The technical team is still narrowing the issue that impacts these users and instances Next update in 30 mins.
Posted Jul 25, 2024 - 09:49 UTC
Update
Investigation is still ongoing, the issue is confirmed for several clients. Next update in 30 min.
Posted Jul 25, 2024 - 09:14 UTC
Update
We are continuing to investigate the issue. We will keep you updated.
Posted Jul 25, 2024 - 08:09 UTC
Investigating
Hello,
Some customers are reporting difficulties to connect using SSO. Our technical team is investigating the issue. In the meantime, please try to log in from a private browsing. We will get back to you as soon as possible.