Expense - Performance degradation
Incident Report for Medius
Resolved
Dear users,

This incident has been resolved.

Thank you again for your patience.
Posted Nov 12, 2024 - 10:29 UTC
Monitoring
Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Posted Nov 12, 2024 - 10:03 UTC
Update
We continue working to resolve the observed slowness.
We will keep you informed of any updates
Posted Nov 12, 2024 - 09:38 UTC
Identified
The issue has been identified and a fix is being implemented
Posted Nov 12, 2024 - 09:03 UTC
Investigating
We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on the Expense module.
We will keep you updated and will work promptly to resolve this issue soon.

We appreciate your patience.
Posted Nov 12, 2024 - 08:30 UTC
This incident affected: Services (Expense).