Partial Service Degradation – AI-Powered Features

Incident Report for Medius

Resolved

This incident has been resolved.
Posted Jan 28, 2026 - 09:12 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 27, 2026 - 17:48 UTC

Investigating

We are currently experiencing an issue with our AI model infrastructure, which is causing reduced functionality in some AI-powered features. This impacts Supplier Conversations, Supplier Statements, and Copilot.
Posted Jan 27, 2026 - 14:17 UTC