Data platform (EU) - Outage in Reporting

Incident Report for Medius

Resolved

This incident has been resolved.
Posted Nov 09, 2026 - 12:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 09, 2026 - 11:46 UTC

Investigating

We are currently experiencing intermittent issues affecting report generation and data retrieval in the EU region. Customers in this region may encounter delays or timeouts when accessing reports.
This has been identified as being caused by a confirmed incident with the Azure Databricks SQL component in the region. Our team is actively monitoring the situation and working with Databricks as they resolve the issue. We will provide updates as more information becomes available.
Posted Nov 09, 2026 - 10:42 UTC
This incident affected: Services (Data Platform (EU)).