Capture - delay with processing incoming invoices
Incident
Report for Medius
Resolved
The entire backlog has been processed, and the processing of new invoices remains stable.
Monitoring
The root cause has been identified and a fix has been applied. Since 13:38 UTC, no new failures have occurred. We are currently processing the backlog of stuck invoices.
Update
The issue is still ongoing. Impacted invoices are stuck and cannot be sent to the inbox at the moment. We are continuing to investigate the issue.
Investigating
We are experiencing an issue with processing a subset of invoices sent to Capture after 9:55 UTC. We are currently investigating the issue.
This incident affected: Services (Capture (Europe)).