Expense - Performance degradation
Incident Report for Medius
Resolved
Dear users,

This incident has been resolved.

Thank you again for your patience.
Posted Nov 14, 2024 - 12:27 UTC
Monitoring
Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,
Posted Nov 14, 2024 - 11:40 UTC
Update
We are currently experiencing an unexpected issue with our Cloud provider Microsoft Azure, we are actively working on resolving it.
Posted Nov 14, 2024 - 10:02 UTC
Identified
The issue has been identified, and a fix is being implemented
Posted Nov 14, 2024 - 09:00 UTC
Investigating
Dear Users,
We are currently experiencing some slowness on both our Web and mobile Apps.
Our team is actively working on the issue, and we expect it to be temporary.
During this time, you may encounter some delays. If possible, we recommend postponing non-urgent tasks related to the Expense module.
We will keep you informed and are working quickly to resolve this issue.
Thank you for your patience
Sincerely,
Posted Nov 14, 2024 - 08:28 UTC
This incident affected: Services (Expense).