Cloud23 - Delayed background processing

Incident Report for Medius

Resolved

This incident has been resolved.

Posted May 12, 2026 - 07:58 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2026 - 11:01 UTC

Investigating

Some customers may experience delays or failures in master data processing, voucher status updates, and invoice visibility in Medius/Capture.

Our teams are actively working on this and will provide updates as soon as more information is available.

Posted May 11, 2026 - 08:14 UTC

This incident affected: AP Automation (Cloud23).