Cloud02, Cloud20, Cloud21 - Outage
Incident
Report for Medius
Resolved
This incident has been resolved.
Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
Incident affecting Cloud02, Cloud20, Cloud21 resulted in temporary disruptions due to a sharp increase in CPU usage. While auto-scaling measures activated as designed, additional manual capacity adjustments were required to restore access. Service is now restored. Our team is investigating the underlying cause to prevent recurrence.
Investigating
Customers on Cloud02, Cloud20, Cloud21 may have problems connecting to AP Automation. We are investigating the issue.
This incident affected: AP Automation (Cloud02, Cloud20, Cloud21).