Cloud23 - Upgrade (R120) - Postponed
Scheduled Maintenance
Report for Medius
Completed
The scheduled maintenance has been completed.
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Update on Cloud23 Service Window Today
We consistently strive to schedule our service windows and upgrades outside our customers' primary business hours. In line with this commitment, the upgrade for Cloud23 was originally slated to occur during the night between September 20th and 21st.
Regrettably, an issue with our scheduling tool postponed the upgrade earlier today, pushing it to the night of September 21st to 22nd. In our efforts to investigate the initial problem, a bug was inadvertently introduced, which caused the upgrade process to initiate unexpectedly during business hours.
We take this incident seriously. Rest assured, we are committed to understanding and rectifying the root cause. An internal post-mortem will be conducted to implement measures that prevent such issues in the future.
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Update on Cloud23 Service Window Today
We consistently strive to schedule our service windows and upgrades outside our customers' primary business hours. In line with this commitment, the upgrade for Cloud23 was originally slated to occur during the night between September 20th and 21st.
Regrettably, an issue with our scheduling tool postponed the upgrade earlier today, pushing it to the night of September 21st to 22nd. In our efforts to investigate the initial problem, a bug was inadvertently introduced, which caused the upgrade process to initiate unexpectedly during business hours.
We take this incident seriously. Rest assured, we are committed to understanding and rectifying the root cause. An internal post-mortem will be conducted to implement measures that prevent such issues in the future.
Verifying
Verification is currently underway for the maintenance items.
In progress
Upgrade started.
Scheduled
We will be undergoing scheduled maintenance during this time.
This scheduled maintenance affected: AP Automation (Cloud23).